PEOPLE + PROCESS + TOOLS = SUCCESS
NPI recruits, hires, and manages highly skilled professionals with years of experience, not just paper certifications.
Our people will:
- Take the time to explain technical terms and give you regular status reports in plain English
- Anticipate and plan for the organizational side effects of IT projects
- Share the useful technical details
Our well-refined project management process enables us to deliver speed, efficiency, and cost-effectiveness on every project.
Our process will:
- Assign the best technical team to match the requirements of your situation
- Communicate all the details and schedules in a timely fashion so you stay well informed
- Provide plenty of lead time to help minimize disruption to your business
NPI has invested in a robust toolset for client support. In addition to our integrated client service system, we use state-of-the-art diagnostic, management and reporting tools.
Our toolbox includes:
- Technical tools to shape bandwidth, certify cable, analyze traffic, and test security
- Network management reports to track and optimize systems
- Remote access tools to ensure faster response times and problem resolution
- A secure client portal to keep you informed of project details