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NPI Announces Canopy – A Comprehensive Managed Service

South Burlington, VT – April 13, 2006

The co-owners of Network Performance Inc. (NPI) announced today the opening of its CanopySM service offering. Canopy is a remote computer management and security service that reduces administrative overhead while providing an up-to-date, stable, and secure network. Canopy enables a business to outsource critical IT functions and to simplify the management of their IT infrastructure. It addresses the most pressing computer support needs and fills the gaps left by traditional support arrangements.

NPI developed the Canopy support service by searching high and low for the absolute best remote management and monitoring tools available. Purchased separately, these software packages would have a cost beyond the reach of most small businesses. But NPI provides these tools for an affordable price by distributing the cost over our many clients. In addition to enabling us to monitor networks remotely, these tools, combined with our proactive systems management, provide automated alerts and event notification through our online incident system. What this means for the business owner is fast access to certified experts in the event of a problem.

Canopy includes the following services:

  • Year-round, 24-hour remote monitoring of servers, switches, routers, and firewalls
  • Patch management of servers and workstations
  • Critical updates of servers, workstations, routers, and switches
  • Software distribution to servers and workstations
  • Data backups of servers and workstations
  • Updates for all antivirus protection of servers and workstations
  • Spam filtering
  • Same-day emergency repair service on servers, workstations, routers, and switches
  • Remote access for diagnostics and repairs, which eliminates travel costs
  • Regular meetings to discuss trend analyses and long-term system issues and needs

By enrolling in our Canopy support plan, businesses will have access to features, functions, and security options that are usually available only to large enterprises. Removing system management, security responsibilities, and computer support services from the duties of your staff frees them up to focus on the other strategic needs of your organization. Studies show that offices experience higher productivity through enhanced network stability and performance, a more reliable IT environment, improved asset management, cost predictability, and speedy repairs for key devices. The bottom line is an increased return on investment and improved quality of service, while in-house staff focuses on adding new capabilities and helping users become more productive with existing systems.

Network Performance Inc. specializes in configuring and installing secure, fault-tolerant, high-performance networks for a variety of clients throughout New England. You'll want to work closely with an established, trustworthy IT services partner to support your critical IT systems. Since 1988, NPI has built its reputation as a trusted technology advisor to many of the most successful businesses in the region-from those with single-server networks to those with complex multiserver enterprise environments. Our technicians hold coveted certifications from Microsoft, Check Point, Cisco, Novell, Citrix, RSA, and Juniper, among others. While making emergency service calls every day to businesses with networks that are underpowered, unprotected, or incorrectly configured, we have refined our procedures to anticipate problems, maintaining and monitoring networks for optimal, reliable performance. We recommend only "best-of-breed" products and strive to stay on top of this ever-changing technical environment.

For more information contact: John Burton 802.859.0808 x211 .

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